UE ZONE (Italy, Greece and European Island Excluded)
- Standard Shipping DHL = € 15,00
- Free Standard Shipping DHL (from € 150,00) = Gratis
Delivery in 5-7 working days after order processed
EXTRA UE ZONE 1 = USA - CANADA - MONTENEGRO - BOSNIA AND HERZEGOVINA - ANDORRA - AUSTRALIA (Tax & Duty Excluded payed by the customer at the moment of delivery)
- Standard Shipping DHL (minimum order € 300,00) = € 60,00
EXTRA UE ZONE 2 = NORWAY - UK - SWITZERLAND - BALEARIC & GRAN CANARY ISLAND (Tax & Duty Excluded payed by the customer at the moment of delivery)
- Standard Shipping DHL (minimum order € 300,00) = € 40,00
Delivery in 5-12 working days after order processed
CIPRO & MALTA
Standard Shipping DHL (minimum order € 300,00) = € 40,00
Delivery in 5-12 working days after order processed
You can monitor the progress of the shipment through links that we will send you by email or sms with its Courier Tracking.
Returns & Refunds
You can return your items within 14 days of receiving the orders. You can do the return request directly by visiting our. ONLINE RETURN PAGE following the steps.
💡 Troubleshooting: If the procedure is temporarily unavailable, please ensure that your order has been fully processed and that you have received the shipping confirmation. The return option syncs automatically with the courier's tracking activation; any initial delay is due to the courier's system update and not a platform malfunction. Please try again shortly.
OR
To manage a return or cancellation in your profile, log in to your personal area using the account icon at the top of the page, go to "My Orders" and select the order: you'll find the button to request a return or cancellation based on the shipping status. This process is also available if you purchased without creating an account, simply using the email address used for the order.
