At this moment we haven't other image color variation. If you want see other colors of this product please send us a messange on our live chat!

Please consider that external factors such as postal or courier delays, logistical problems, adverse weather conditions or the inability to access the address indicated, may affect the timeliness of delivery. If you need further information you can contact us by phone at the number: +39 340 887 4986 (Monday / Friday from 9:00 to 18:00) or by Live Chat

We apologize for the wait, you will receive an automatic shipping confirmation email with relative tracking as soon as the order is entrusted to the courier.

Yes, FRACOMINA.COM continues to accept orders, however deliveries to the chosen home could be delayed or temporarily suspended. We invite you to wait if you do not receive your order on schedule.

Deliveries to the Boutique or Access Point are temporarily suspended.

Absolutely not: you can also proceed as a "Guest", while still maintaining the possibility of following the shipment of your order

To check the status of your shipment and its delivery, you can directly check it at this link Track Shipping

Based on the availability of our logistics, the order may have been divided into multiple shipments, therefore you will receive multiple shipping confirmation emails with relative tracking.

At this moment some areas cannot be reached by our couriers and the list of cities is constantly updated. Your order may be canceled if the shipping address does not fall within these territories. Or it is likely that the item ordered is not available for sale due to an availability error

During the purchase phase it is possible that an item is not available or is not in conformity with the sale before it is shipped. Therefore we prefer to refund the item for maximum customer satisfaction.

Our customer service responds safely from home and can be contacted through the appropriate contact section at this link. If you prefer, you can also contact us by phone at:+39 340 88 74 986 or by LIVE CHAT

Currently, our Fracomina Online Shop is available in the following countries:

ITALIA ( Fracomina Shop Italia )

EU & EXTRA UE ZONE ( Fracomina Shop World Wide )

Return cost will be deducted from the total refound.

UE ZONE
The fix cost for shipping return from UE ZONE is: € 14,00

In the event that shipping has been paid, for an order of less than € 150, these will not be refunded.

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EXTRA UE (non EU Countries)

Important Information Regarding International Returns

When returning items from non-EU countries, please be aware that all orders will be subject to customs duties and VAT upon import into Italy. These costs will be calculated and communicated once the package reaches Italian customs.

The total amount of these duties and taxes will be deducted from your refund.

Please note that shipping costs are your responsibility. You must arrange the return shipment using a courier of your choice.

You can return your items within 14 days of receiving the orders. You can do the return request directly by visiting our. online return page. following the steps.

The refund will be made as soon as the return arrives at our warehouse and the products are checked. 

Important Information Regarding International Returns

When returning items from non-EU countries, please be aware that all orders will be subject to customs duties and VAT upon import into Italy. These costs will be calculated and communicated once the package reaches Italian customs.

The total amount of these duties and taxes will be deducted from your refund.

Please note that shipping costs are your responsibility. You must arrange the return shipment using a courier of your choice.