How does Scalapay work?
Scalapay is an innovative payment method that allows you to purchase your products and pay in 3 convenient equal installments with expiration every 4 weeks.
The service is available up to a maximum amount of € 1.500 and has no additional costs if the installments are paid by the due date.
At the time of purchase, you will be immediately charged the first installment (equal to one third of the total purchase value). The next 2 installments will be charged with expiration every 4 weeks.
First installment: at the time of purchase
Second installment: 4 weeks from the day of purchase
Third and last installment: 8 weeks from the day of purchase
In order to continue with the payment it is necessary to provide a valid email within the checkout before selecting the payment method
How are the installments paid?
When you create a Scalapay account you will need to add a debit or credit card to which the 3 installments will be automatically charged on the respective expiration date as explained above.
How much does it cost me to use Scalapay?
Scalapay is completely free for those who buy as long as the installments are paid within the established deadline.
You will be charged a late payment fee only if one or more of the scheduled installments are not paid off correctly by the due date.
Scalapay will inform you a few days before the expiry of each installment via SMS and email.
Late fees
If you have not made the payment before the due date and the automatic payment fails you will have 24 hours to complete the payment. If this does not happen, Scalapay will apply late payment fees as explained below:
Payment made by the due date = No additional costs!
Payment made over 1 day late = up to 6 euros of additional costs
Payment made over 1 week late = additional 6 euros of additional costs (in addition to the first commission, up to a maximum of 12 euros for each payment)
The total cost of commissions cannot exceed 10% of the total order value.
We are aware that there may be some extenuating circumstances that do not allow payment to be made by the due date. If you think your case falls into these categories, send us an email to info@scalapay.it before the payment due date and we will do our best to help you.
Can i make a return?
You will be able to return your orders according to our return policies. Once the return has been approved, the refund will be processed directly by Scalapay, also receiving a communication from the same.
Once we receive the notification from the seller, we will cancel your installments starting from the last one and if necessary we will refund the installments already paid directly to your card.
Is Scalapay safe?
All payments made with Scalapay are handled by their respective Stripe partner. Stripe is a world leader in payment management and processes millions of payments every day on sites such as Amazon, Shopify and Booking.com. To learn more visit https://stripe.com/it/customers#b2c-marketplaces
How much does it cost to pay with Scalapay?
Paying in installments with Scalapay is completely free. You will only pay the cost of your order divided into 3 equal installments with expiration every 4 weeks.For example if you are buying a dress costing 90 euros you will pay 30 euros at the time of purchase, 30 euros after 4 weeks and the last 30 euros after 8 weeks.
Scalapay is an innovative payment method that allows you to purchase your products and pay in 3 convenient equal installments with expiration every 4 weeks.
The service is available up to a maximum amount of € 1.500 and has no additional costs if the installments are paid by the due date.
At the time of purchase, you will be immediately charged the first installment (equal to one third of the total purchase value). The next 2 installments will be charged with expiration every 4 weeks.
First installment: at the time of purchase
Second installment: 4 weeks from the day of purchase
Third and last installment: 8 weeks from the day of purchase
In order to continue with the payment it is necessary to provide a valid email within the checkout before selecting the payment method
How are the installments paid?
When you create a Scalapay account you will need to add a debit or credit card to which the 3 installments will be automatically charged on the respective expiration date as explained above.
How much does it cost me to use Scalapay?
Scalapay is completely free for those who buy as long as the installments are paid within the established deadline.
You will be charged a late payment fee only if one or more of the scheduled installments are not paid off correctly by the due date.
Scalapay will inform you a few days before the expiry of each installment via SMS and email.
Late fees
If you have not made the payment before the due date and the automatic payment fails you will have 24 hours to complete the payment. If this does not happen, Scalapay will apply late payment fees as explained below:
Payment made by the due date = No additional costs!
Payment made over 1 day late = up to 6 euros of additional costs
Payment made over 1 week late = additional 6 euros of additional costs (in addition to the first commission, up to a maximum of 12 euros for each payment)
The total cost of commissions cannot exceed 10% of the total order value.
We are aware that there may be some extenuating circumstances that do not allow payment to be made by the due date. If you think your case falls into these categories, send us an email to info@scalapay.it before the payment due date and we will do our best to help you.
Can i make a return?
You will be able to return your orders according to our return policies. Once the return has been approved, the refund will be processed directly by Scalapay, also receiving a communication from the same.
Once we receive the notification from the seller, we will cancel your installments starting from the last one and if necessary we will refund the installments already paid directly to your card.
Is Scalapay safe?
All payments made with Scalapay are handled by their respective Stripe partner. Stripe is a world leader in payment management and processes millions of payments every day on sites such as Amazon, Shopify and Booking.com. To learn more visit https://stripe.com/it/customers#b2c-marketplaces
How much does it cost to pay with Scalapay?
Paying in installments with Scalapay is completely free. You will only pay the cost of your order divided into 3 equal installments with expiration every 4 weeks.For example if you are buying a dress costing 90 euros you will pay 30 euros at the time of purchase, 30 euros after 4 weeks and the last 30 euros after 8 weeks.